August 8, 2015

Email Setup
If you're comfortable with configuring your email program, please use this guide to set up your computer, smartphone or tablet with incoming and outgoing email settings.

If you would like further assistance, we're happy to help. Check out our tech support page for ways to contact us.

Spiral POP3 Email Settings

If Your Email Address Ends In ...

  @nccn.net

@sierraemail.com

@spiralemail.com

@yourdomain.com
(Spiral is hosting your website)

Server Type

POP3

POP3

POP3

POP3

Incoming Server

 

 

 

 

Server Name

pop3.nccn.net

mail.spiralemail.com

mail.spiralemail.com

mail.yourdomain.com

Username

user
(everything before the @ symbol in your e-mail address)

user@sierraemail.com
(full address)

user@spiralemail.com
(full address)

user@yourdomain.com
(full address)

Port

995

995

995

110*

"Secure Password Authentication"

No

No

No

No

Use SSL

Yes

Yes

Yes

No*

 

 

 

 

*Server also supports
SSL turned on,
using port 995.

Outgoing Server

 

 

 

 

Server Name

smtp.nccn.net

mail.spiralemail.com

mail.spiralemail.com

mail.yourdomain.com

Use Authentication

Yes

Yes

Yes

Yes

Username

user
(everything before the @ symbol in your e-mail address)

user@sierraemail.com
(full address)

user@spiralemail.com
(full address)

user@yourdomain.com
(full address)

Port

587

587

587

587

Use SSL

Yes

Yes

Yes

No*

 

 

 

 

*Server also supports
SSL turned on,
using port 587.

 

Alternate Mail Settings: IMAP
We recommend using POP3 to retrieve your inbound e-mail (as that downloads permanent copies of your e-mail messages to your computer/device), but also support IMAP for users who want to better synchronize mail between their devices. Please note that use of IMAP can cause problems with mail storage limits if email is not regularly cleaned out from your inbox and IMAP folders.

Spiral IMAP Email Settings

If Your Email Address Ends In ...

  @nccn.net

@sierraemail.com

@spiralemail.com

@yourdomain.com
(Spiral is hosting your website)

Server Type

IMAP

IMAP

IMAP

IMAP

Incoming Server

 

 

 

 

Server Name

imap.nccn.net

mail.spiralemail.com

mail.spiralemail.com

mail.yourdomain.com

Username

user
(everything before the @ symbol in your e-mail address)

user@sierraemail.com
(full address)

user@spiralemail.com
(full address)

user@yourdomain.com
(full address)

Port

993

993

993

143*

"Secure Password Authentication"

No

No

No

No

Use SSL

Yes

Yes

Yes

No*

 

 

 

 

*Server also supports
SSL turned on,
using port 993.

Outgoing Server

 

 

 

 

Server Name

smtp.nccn.net

mail.spiralemail.com

mail.spiralemail.com

mail.yourdomain.com

Username

user
(everything before the @ symbol in your e-mail address)

user@sierraemail.com
(full address)

user@spiralemail.com
(full address)

user@yourdomain.com
(full address)

Port

587

587

587

587

Use SSL

Yes

Yes

Yes

No*

 

 

 

 

*Server also supports
SSL turned on,
using port 587.

 

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